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TERMS & CONDITIONS

Graceful Beauty Post Op & Recovery is not a medical service or medical provider. Our specialty is providing luxurious and comfortable shared living space to assist guests with physical recovery following cosmetic surgery procedures. It is important that you understand that Graceful Beauty Post Op & Recovery is not a substitute for medical care or hospitalization; therefore the surgeon that performed your surgery will remain responsible for your medical care.

DEPOSITS AND PAYMENTS

  • Deposit– The reservation becomes binding only after a non-refundable deposit of $200 per reservation has been received by Graceful Beauty Post Op & Recovery within 3 days of booking the reservation or the reservation will automatically be cancelled.

  • Final Payment– For reservations made 16 days or more prior to arrival, final payment is due 15 days prior to arrival. For reservations made 15 days or less prior to arrival, full payment is due to Graceful Beauty Post Op & Recovery at the time the reservation is booked.

REFUNDS

  • No refunds will be given for reservations cancelled 7 days prior to arrival, on the day of arrival, or reservation no-shows. Any refunds must be requested in writing to gracefulbeautyrecovery@gmail.com and has a $50 processing fee.
    Graceful Beauty Post Op & Recovery reserves the right to make refunds in accordance with the method that payment was received.

  • The $200 minimum reservation deposit is under any situation (cancelation, no show, failure to meet the standards of your doctor to have surgery done, accidents, death) non-refundable.

  • No refunds will be given for reservation no-shows.

  • No refunds will be given if you do not check in on check in day for any reason.

  • No refunds will be given if you are not able to have surgery on surgery day for any reason, however one free reschedule will be honored.

  • No refunds will be given for reschedules turned cancellations.

  • No refunds will be given for unforeseen complications during surgery.

  • No refunds will be given for early check-out

CANCELLATION POLICY

In order to provide the best experience possible for our guest, if you need to cancel your dates please provide email us with documentation with the date. We will gladly change your dates for you without an extra charge. We do understand that things come up such as your surgeon rescheduling your surgery. In certain cases, we will hold your deposit and you can reschedule your dates within a 6-month period. 
This does not apply to no-shows or positive Drug/Nicotine test.

 Please let us know within 48 hours after receiving a cancellation or rescheduling notice from your doctor. If you do not provide this information to us within 5 days of the date you are to check in you may incur a $200 rebooking fee. All no call no shows and positive Drug/Nicotine tests will forfeit $200 deposit and will have to pay a $200 deposit to rebook with us. We block out those days and space for you so no one else is able to book for that time. No refund if you know your surgery has been cancelled and you do not notify us or you do not show up. So please be courteous, properly notify us by sending a copy of the email gracefulbeautyrecovery@gmail.com or letter as soon as you get it to avoid these charges. Thanks so much for your cooperation!

CHECK IN & CHECK OUT POLICY

  • Standard check-in time is 10:00 a.m. and checkout time is 9:00 a.m., but may vary by guest. During peak periods, check-in may be delayed.

  • At arrival, every guest must fill out a “LIABILITY RELEASE FORM”. A passport or ID card must be presented for every guest wishing to stay, this is required by law for the purpose of registration

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